SHIPPING & DELIVERY POLICY
Orders placed in India are catered to by safe and reliable courier companies or speed post only.
DELIVERY TIME
We try our best to ship our pieces to you within 8-10 working days. The shipping time for customized orders would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
CASH ON DELIVERY
We offer cash on delivery, which requires you to pay minimum Rs.100 and can be more as per the location of the delivery. However kindly note that COD is only a payment option; customers are required to make the full payment for their order before they open the package. The product once ordered and confirmed is final; COD products cannot be tried or returned at the point of delivery. Kindly note that the COD option is not valid for a try and buy facility. It is merely an option for payment.
INTERNATIONAL ORDERS
We don’t do free international shipping. The cost of the courier needs to be borne by the customer.
To place an international order, please write in to us.
We try our best to ship our SRBC pieces to you within 15-20 working days. These delivery times are subject to location, distance and our logistics partners.
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers). SRBC has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9690127143 or support@udaranga.com